Introduction to Psychology
Popular Psychology

Explore popular psychology

How did psychology reach advertising, self-help and the everyday feed? Start with a topic, an experiment or a company. Each record connects the evidence, its limits and your Psy101 reading.

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81 records, ordered by title

  1. American Airlines launches AAdvantage

    American Airlines started AAdvantage on 1 May 1981, rewarding repeat flying with free travel. Earlier schemes existed, so 'first' depends on definition. Later experiments by Drèze and Nunes show how tier structure shapes perceived status.

    1 May 1981PracticeLoyalty

    People: Bill Bernbach, Xavier Drèze, Joseph C. Nunes

  2. Asch's line-judgment studies

    Asch asked male college students to match line lengths after a staged, unanimous majority gave wrong answers. The uninformed subjects erred on about a third of critical judgments, yet most answers stayed correct and a quarter of subjects never yielded.

    1951StudyInfluence

    People: Solomon Asch

  3. Bakshy, Messing and Adamic on news exposure on Facebook

    Bakshy, Messing and Adamic (2015), described as Facebook data science researchers, used Facebook data on 10.1 million US users to compare friends, News Feed ranking and clicks as limits on cross-cutting news. Critics objected to the sample and to treating choice and ranking as rivals.

    May 2015StudyPlatforms

    People: Eytan Bakshy, Solomon Messing, Lada Adamic, Christian Sandvig, Zeynep Tufekci, Nathan Jurgenson

  4. Bandura's Bobo doll experiment

    Preschool children who watched an adult attack an inflatable Bobo doll later copied much of that aggression in a new room. The study was small and short, used one nursery school, and shows nothing about advertising.

    1961StudyBehaviorismInfluence

    People: Albert Bandura, Dorothea Ross, Sheila A. Ross

  5. Bernays, Freud and public relations

    Edward Bernays was Freud's nephew, and the 1920 US edition of Freud's lectures carries a copyright line naming him. His own books cite group-mind writers more than Freud, and a recent scholar argues that the story of him applying Freud is a legend.

    1923IdeaPublicityPersuasion

    People: Edward Bernays, Sigmund Freud, Joseph Malherek

  6. Berns and Moore: brain activity and later song sales

    Berns and Moore scanned 27 adolescents listening to songs by mostly unknown artists and compared brain activity with the songs' sales over about three years. Ventral striatum activity correlated with sales (R = 0.32); stated liking did not.

    January 2012StudyNeuroConsumer

    People: Gregory Berns, Sara Moore

  7. Boeker and Urman's sock-puppet audit of TikTok personalization

    Researchers ran scripted accounts on the TikTok website to test what changes the For You feed. Following a creator had the strongest effect. The abstract and main text disagree on the order of liking and watch time. This is a limited web audit, not a full test of the algorithm.

    January 2022StudyPlatforms

    People: Maximilian Boeker, Aleksandra Urman

  8. Calorie posting at Starbucks: the Bollinger, Leslie and Sorensen study

    Three economists used Starbucks transaction data from New York City, Boston and Philadelphia to measure what happened after mandatory calorie posting began in New York. Calories per transaction fell about 6 percent, mostly from food. The authors say they persuaded Starbucks to provide the data.

    2011StudyDecisionsConsumer

    People: Bryan Bollinger, Phillip Leslie, Alan Sorensen

  9. Carnegie's How to Win Friends and Influence People

    Dale Carnegie's 1936 book turned the principles of his adult public-speaking course into advice on handling people. Sales figures come from a newspaper review and company histories, not audits, and the book offers no experimental evidence.

    1936IdeaSelf-helpPersuasion

    People: Dale Carnegie, Steven Watts

  10. Choice overload and the jam tasting study

    Iyengar and Lepper found that more shoppers stopped at a 24-jam tasting booth but more bought after seeing 6 jams. A 2010 meta-analysis found a mean effect near zero across studies, and a 2015 meta-analysis found an overall effect once moderators were included.

    2000StudyDecisionsConsumer

    People: Sheena Iyengar, Mark Lepper, Benjamin Scheibehenne, Alexander Chernev

  11. Cialdini's Influence and the principles of persuasion

    Robert Cialdini's Influence groups compliance research into a few principles. His company's examples are self-reported. A hotel towel experiment used to illustrate social proof was co-authored by Cialdini, and a 2014 test in two German hotels did not reproduce its advantage for descriptive norms.

    1984IdeaInfluencePersuasion

    People: Robert Cialdini, Noah J. Goldstein, Vladas Griskevicius, Gerd Bohner, Lena E. Schluter

  12. The Coke and Pepsi brain-scan study and the Pepsi paradox

    Academic researchers ran taste tests and brain scans with Coca-Cola and Pepsi, with and without brand cues. Brand knowledge changed stated preference and brain responses. The brands were stimuli. The funding statements read name a foundation and US health agencies, not either company.

    2004StudyNeuroConsumer

    People: Samuel M. McClure, P. Read Montague, Michael Koenigs, Daniel Tranel

  13. Coué and conscious autosuggestion

    Émile Coué taught a fixed phrase about getting better, repeated daily. His 1922 English book and 1923 American tour brought press coverage and crowds. The sources show anecdotes and testimonials, and no controlled trials.

    1922IdeaSelf-helpSuggestion

    People: Émile Coué

  14. The critical positivity ratio of 2.9013

    Fredrickson and Losada (2005) reported a tipping-point ratio of 2.9013 positive to negative emotions. Brown, Sokal and Friedman (2013) said the mathematics behind it was unfounded. Fredrickson and Losada then withdrew the modeling, while Fredrickson argued other evidence still linked higher ratios to flourishing.

    2005StudyPositive

    People: Barbara L. Fredrickson, Marcial Losada, Nicholas J. L. Brown, Alan D. Sokal, Harris L. Friedman

  15. Dark Patterns at Scale: a crawl of 11,000 shopping sites

    Mathur and colleagues (2019) crawled about 11,000 shopping sites and found 1,818 dark pattern instances, on about 11.1 per cent of the sites. Luguri and Strahilevitz (2021) later showed in an online experiment that such patterns raised acceptance of a paid offer.

    2019StudyDesign ethicsConsumer

    People: Arunesh Mathur, Arvind Narayanan, Jamie Luguri, Lior Strahilevitz

  16. The decoy (attraction) effect

    Huber, Payne and Puto reported that adding a dominated option can raise the share of the option that dominates it. Two 2014 papers found no effect with natural stimuli. The popular Economist subscription example is a classroom test reported in a book review, with no source showing The Economist ran it.

    June 1982StudyDecisionsConsumer

    People: Joel Huber, John Payne, Christopher Puto, Shane Frederick, Dan Ariely

  17. Deep Neural Networks for YouTube Recommendations

    Covington, Adams and Sargin (2016) describe YouTube's two-stage recommender, whose ranking stage predicts expected watch time. The paper is a description of the 2016 system hosted by Google Research, not an independent audit.

    2016PlatformPlatforms

    People: Paul Covington, Jay Adams, Emre Sargin

  18. Defaults in pension enrolment and organ-donation consent

    Studies of pension enrollment and organ-donation consent found that the rule applying when people do nothing strongly shapes outcomes. Consent rates differ far more than actual donation rates, and the reasons are debated.

    November 2003StudyDecisions

    People: Eric Johnson, Daniel Goldstein, Brigitte Madrian, Dennis Shea, Shai Davidai

  19. The Easter Parade smokers of 1929 (torches of freedom)

    Young women smoked in New York's 1929 Easter Parade in a stunt Edward Bernays staged for a tobacco client. Bernays's later account of its fame and of a psychoanalyst's advice is not matched by the press coverage described by historians.

    31 March 1929Myth checkPublicityPersuasion

    People: Edward Bernays, A. A. Brill, George W. Hill

  20. The Elaboration Likelihood Model

    The Elaboration Likelihood Model says persuasion works through careful thought or through simple cues, depending on how much people think. A 1983 student experiment with a fictitious razor brand found argument quality mattered under high involvement and endorsers under low involvement.

    1986IdeaPersuasionAdvertising

    People: Richard E. Petty, John T. Cacioppo, David Schumann, Arie W. Kruglanski

  21. The endowed progress effect and the car wash loyalty card

    Nunes and Drèze (2006) report that artificial head-start progress raised completion and shortened completion time. Secondary summaries place a loyalty card test at an unnamed car wash. The paper's completion percentages could not be checked and are not given.

    2006StudyLoyaltyDecisions

    People: Joseph C. Nunes, Xavier Drèze

  22. Ernest Dichter and motivation research

    From 1946 Ernest Dichter ran a consultancy selling depth-interview research to business and political clients. An archive documents the client list, but no source opened shows his advice worked, and a rival researcher and a trade-body glossary disputed his method.

    1946PracticeAdvertisingConsumer

    People: Ernest Dichter, Alfred Politz

  23. Facebook's emotional contagion experiment

    Kramer, Guillory and Hancock (2014) filtered News Feed posts for 689,003 Facebook users for one week and counted emotional words in users' own posts. Effects were very small, and PNAS published an Expression of Concern about consent.

    2014StudyPlatformsDesign ethics

    People: Adam D. I. Kramer, Jamie E. Guillory, Jeffrey T. Hancock

  24. Festinger's theory of cognitive dissonance

    Festinger proposed that people act to reduce the tension between cognitions that do not fit together. Brehm's choice experiment supported the theory, but later critics showed that the free-choice method can produce the same pattern without any change in preference.

    1957IdeaPersuasion

    People: Leon Festinger, Jack Brehm, Keise Izuma, Kou Murayama

  25. Fogg's Persuasive Technology and captology

    B. J. Fogg's Stanford lab and 2003 book named persuasive technology, or captology, as a design field. Claims that its alumni built habit-forming apps are only partly supported: the sources show students and class output, not a causal line to any product's design.

    2003IdeaPlatformsDesign ethics

    People: B. J. Fogg, Bran Knowles

  26. Framing: the Asian disease problem and price labels

    Tversky and Kahneman showed in classroom questionnaires that describing the same outcomes as gains or as losses changed majority choices. The article also discussed a calculator price problem and credit-card price labels. Later work found framing effects vary by task.

    30 January 1981StudyDecisionsConsumer

    People: Amos Tversky, Daniel Kahneman, Richard Thaler, Irwin Levin

  27. FTC staff report on dark patterns and the EU Digital Services Act

    In September 2022 FTC staff published Bringing Dark Patterns to Light, and the FTC release names four categories of deceptive design. The EU Digital Services Act has an Article 25 on deceptive interface design by online platforms. No case outcomes are stated here.

    15 September 2022PolicyDesign ethicsConsumer

  28. The goal-gradient hypothesis and coffee loyalty cards

    Kivetz, Urminsky and Zheng analyzed stamp-card purchases at a university cafe and found that customers bought faster as they neared a free coffee. The cafe is a campus cafe, not Starbucks or any chain.

    February 2006StudyLoyaltyBehaviorism

    People: Ran Kivetz, Oleg Urminsky, Yuhuang Zheng, Clark Hull

  29. Grit as perseverance and passion for long-term goals

    Duckworth and colleagues (2007) defined grit as perseverance and passion for long-term goals and reported that it predicted success beyond IQ and conscientiousness. A later meta-analysis found a corrected correlation of .84 with conscientiousness and only modest links to performance.

    2007StudyPositiveSelf-help

    People: Angela Duckworth, Christopher Peterson, Michael D. Matthews, Dennis R. Kelly, Marcus Credé, Michael C. Tynan, Peter D. Harms

  30. Harlow Gale's advertising questionnaires and trials

    Harlow Gale sent an advertising questionnaire to about 200 firms in 1895 and ran laboratory trials with students. He reported both in a self-published paper in 1900 and linked repeated exposure to suggestion.

    1900StudyAdvertisingConsumer

    People: Harlow Gale, John Eighmey

  31. Harry Brignull names dark patterns

    Designer Harry Brignull launched darkpatterns.org in 2010 to name deceptive interface designs. The term's history is documented; the psychology attached to it is researchers' interpretation, and a 2018 taxonomy grouped 118 practitioner examples into five strategies.

    2010IdeaDesign ethicsConsumer

    People: Harry Brignull

  32. Held and Ehrenreich on the pressure to think positively

    Barbara Held argued in 2002 and 2004 that positive thinking and positive psychology carry their own costs. According to a review, Barbara Ehrenreich's 2009 book made a wider case against positive thinking. These are arguments, not new experiments.

    2004IdeaPositiveSelf-help

    People: Barbara S. Held, Barbara Ehrenreich

  33. Hollingworth's Advertising and Selling

    Harry Hollingworth's 1913 book, which grew from lectures to New York advertising men, set out four tasks for an advertisement and tested appeals by ranking them in the laboratory and comparing the ranks with inquiry returns.

    1913IdeaAdvertisingConsumer

    People: Harry L. Hollingworth

  34. Hollingworth's caffeine study for Coca-Cola and the Chattanooga trial

    The Coca-Cola Company's attorneys hired Harry Hollingworth to test caffeine on 16 volunteers for the 1911 Chattanooga trial. The company financed the placebo-controlled, blinded 40-day study, which reported a genuine stimulant effect. It did not settle the legal question.

    March 1911StudyConsumerDesign ethics

    People: Harry L. Hollingworth, James McKeen Cattell

  35. How large are nudge effects? Meta-analyses and nudge-unit trials

    A 2022 meta-analysis of choice-architecture studies reported a pooled effect of d = 0.45. Critics said publication bias inflated it. A separate comparison found academic nudge papers showed larger effects than trials run by two government nudge units.

    2022StudyDecisions

    People: Stephanie Mertens, Maximilian Maier, Barnabas Szaszi, Stefano DellaVigna, Elizabeth Linos

  36. The iPhone op-ed and reverse inference in neuromarketing

    A marketing writer's 2011 op-ed used unpublished brain-scan data to suggest people are in love with their iPhones. Neuroscientists replied that activity in one region is weak evidence for a specific feeling, and the sources opened do not support the love claim.

    October 2011Myth checkNeuroConsumer

    People: Martin Lindstrom, Russell Poldrack, Dan Ariely, Gregory Berns

  37. James on healthy-mindedness and the mind-cure movement

    In The Varieties of Religious Experience, William James described healthy-mindedness and the mind-cure movement as a type of religion. He described and interpreted the movement, and the passages read give quoted case reports, not controlled tests.

    1902IdeaSelf-helpPositive

    People: William James, Mary Baker Eddy

  38. Le Bon's The Crowd

    Gustave Le Bon's Psychologie des foules described crowds as moved by contagion, suggestion and unconscious motives. It was widely read, but it has no empirical method, rests on racial theory, and a modern reviewer says its theses have been largely abandoned.

    1895IdeaSuggestionPublicity

    People: Gustave Le Bon, John Drury

  39. The learning styles meshing claim

    A 2008 review found that people report learning preferences, but found virtually no evidence that matching teaching to a diagnosed style improves learning. A 2015 search of higher-education papers found most still endorsed learning styles.

    2008Myth checkSelf-help

    People: Harold Pashler, Mark McDaniel, Doug Rohrer, Robert Bjork, Philip M. Newton, Daniel T. Willingham, Elizabeth M. Hughes, David G. Dobolyi

  40. Lippmann's Public Opinion

    Walter Lippmann's Public Opinion argued that people act on mental pictures of a world they cannot see directly, shaped by stereotypes, and used the phrase manufacture of consent. It is political and press analysis that borrows psychology, not an experiment.

    1922IdeaPublicityPersuasion

    People: Walter Lippmann, Edward Bernays

  41. Maslow's hierarchy of needs and the pyramid he did not draw

    Maslow's 1943 paper describes a hierarchy of needs in prose. The pyramid used in textbooks is not in that paper, and researchers interviewed in 2019 trace it to a 1960 management article. A later cross-cultural study links need fulfillment to well-being.

    1943Myth checkSelf-helpPositive

    People: Abraham Maslow, Charles McDermid, Louis Tay, Ed Diener

  42. McDonald’s connects personalized menus and app rewards

    McDonald’s described context-sensitive menu displays in 2019 and, in 2021, a US points program. Both rest on company announcements. Links to reinforcement and decision-making are course comparisons, not evidence that the company tested a named psychological theory.

    March 2019, with a 2021 follow-upCaseConsumerLoyalty

    People: Steve Easterbrook

  43. The McDonald's Happy Meal

    McDonald's tested a boxed children's meal with a toy from 1977 and launched it across the United States in 1979. Press accounts disagree on who invented it. A 2012 FTC release covers food marketing to children in general and does not name McDonald's.

    1977 to 1979PracticeAdvertisingConsumer

    People: Bob Bernstein, Dick Brams, Yolanda Fernández de Cofiño

  44. The Meta 2020 US election studies on feeds

    Guess and colleagues (2023) moved consenting Facebook and Instagram users to chronological feeds in 2020 and found no significant change in polarization over three months. Critics question Meta's role and a temporary Meta algorithm change during the study window.

    July 2023StudyPlatforms

    People: Andrew Guess, Talia Stroud, Joshua Tucker, Michael Wagner, Filippo Menczer

  45. Milgram's obedience experiment

    At Yale, 26 of 40 men gave what they believed were shocks up to 450 volts when told to continue. The result is documented. Its ethics, its archive and its explanation as simple obedience are contested.

    1963StudyInfluence

    People: Stanley Milgram, Diana Baumrind, Gina Perry, S. Alexander Haslam, Stephen Reicher, Jerry M. Burger

  46. The MusicLab artificial music market

    In an artificial music market, 14,341 participants downloaded unknown songs. Seeing others' download counts made success more unequal and less predictable, though the best songs rarely did badly. Any link to feeds or charts is interpretation.

    February 2006StudyInfluencePlatforms

    People: Matthew J. Salganik, Peter Sheridan Dodds, Duncan J. Watts

  47. The Nancy school: hypnosis as suggestion

    At Nancy, Hippolyte Bernheim treated hypnosis as an effect of suggestion, against the Salpêtrière view of it as a pathological state. He learned the method from Ambroise-Auguste Liébeault. Bernheim's books of 1884 and 1886 set out the case.

    1884IdeaSuggestion

    People: Hippolyte Bernheim, Ambroise-Auguste Liébeault, Jean-Martin Charcot

  48. Netflix autoplay, "Are you still watching?" and sleep

    Netflix can play the next episode automatically and asks "Are you still watching?" after a run of episodes. A survey links binge viewing to poorer sleep, but it is correlational and did not test Netflix features. No document opened shows design intent.

    April 2017PlatformPlatformsDesign ethics

    People: Reed Hastings, Liese Exelmans, Jan Van den Bulck

  49. Netflix chooses the artwork each member sees

    Netflix posts describe testing several images per title and then choosing the image shown to each member from their viewing history. The performance claims are Netflix's own. In 2018 users alleged racial targeting; Netflix denied it.

    December 2017PracticePlatformsDesign ethics

    People: Justin Basilico, Stacia L. Brown

  50. Netflix describes its recommender system and its business value

    Two Netflix employees described the company's recommender, said it influences about 80 percent of streamed hours and estimated its value at over one billion dollars a year. These are company claims; the paper does not show how the estimate was made.

    December 2015PlatformPlatforms

    People: Carlos A. Gomez-Uribe, Neil Hunt

  51. The Netflix Prize

    Netflix released over 100 million ratings and offered one million dollars to any team that beat its Cinematch recommender by a further 10 percent. The contest framed recommending as predicting star ratings, a framing Netflix later moved away from.

    October 2006CasePlatforms

    People: James Bennett, Stan Lanning

  52. New Coke and the return of Coca-Cola Classic

    Coca-Cola changed its formula in April 1985 after taste tests that the company says involved nearly 200,000 people, then restored the original in July. The company says its tests missed attachment to the brand. Other readings differ.

    April to July 1985CaseConsumerAdvertising

    People: Phil Mooney

  53. New York City calorie labeling: Elbel and Dumanovsky studies

    Two studies of New York City's 2008 menu calorie rule reached different results. Elbel's receipts study found no change in calories bought. Dumanovsky's surveys found no overall decline but falls at some chains, including McDonald's. Both studied customers, not McDonald's decisions.

    2009 and 2011PolicyDecisionsDesign ethics

    People: Brian Elbel, T. Dumanovsky

  54. Nudge: Thaler and Sunstein's book on choice architecture

    Thaler and Sunstein's Nudge (2008) widely introduced the terms choice architecture and nudging. Reference works define a nudge as a predictable change in behavior without forbidden options. Philosophers raise autonomy objections. The book itself was not opened.

    April 2008IdeaDecisions

    People: Richard Thaler, Cass Sunstein

  55. Orben and Przybylski on screen time and adolescent well-being

    Orben and Przybylski (2019) found a small negative association between technology use and adolescent well-being in three large datasets. Whether average associations are the right measure, and whether causal harm is shown, is disputed. This record gives no medical advice.

    2019StudyPlatforms

    People: Amy Orben, Andrew Przybylski, Jonathan Haidt, Candice Odgers

  56. Peale's The Power of Positive Thinking

    Norman Vincent Peale's 1952 book was a long-running best-seller and drew criticism from clergy. It is a minister's advice, not an empirical program, and its sales figures come from the author, a publisher and press accounts.

    1952IdeaSelf-help

    People: Norman Vincent Peale, Smiley Blanton, Reinhold Niebuhr

  57. Power posing: a small study, a TED talk and a failed replication

    A 2010 study reported that expansive poses changed hormones and risk tolerance. A 2015 replication with a larger sample reported no such effects, and the first author later stated a belief that the effects are not real. An effect on felt power is the least disputed result.

    2010StudySelf-help

    People: Dana Carney, Amy Cuddy, Eva Ranehill, Joseph Simmons, Uri Simonsohn

  58. Preschoolers taste the same food in McDonald's wrappers

    Stanford researchers gave 63 preschoolers identical foods in McDonald's or plain wrappers. The original abstract reports an overall preference for branded samples. The brand was a stimulus; the study does not establish company intent or sponsorship. A later reassessment also points to packaging appearance.

    August 2007StudyAdvertisingConsumer

    People: Thomas N. Robinson, Dina L. G. Borzekowski, Donna M. Matheson, Helena C. Kraemer

  59. Prospect theory and loss aversion

    Kahneman and Tversky proposed that people judge outcomes as gains and losses from a reference point, with losses weighing more. The 1979 choice data are well documented. How general loss aversion is, and how far it explains consumer behavior, is disputed.

    March 1979IdeaDecisionsConsumer

    People: Daniel Kahneman, Amos Tversky, David Gal, Kellen Mrkva

  60. San Francisco's Happy Meal toy ordinance

    In 2010 San Francisco passed an ordinance restricting toys with children's meals that exceeded nutrition limits. McDonald's opposed it. A later study of two unnamed chains found the toy sold for 10 cents extra and mixed effects on calories.

    November 2010PolicyDesign ethicsAdvertising

    People: Jennifer J. Otten, Gavin Newsom, Neil Golden

  61. Schüll's Addiction by Design and the slot machine analogy

    Natasha Dow Schüll's 2012 ethnography of machine gambling in Las Vegas is academic work on casino design. Comparing social feeds to slot machines is a popular analogy, not a finding of the book, and an academic review cautions against the addiction frame.

    2012IdeaPlatformsBehaviorism

    People: Natasha Dow Schüll, Eric Posner, Tayana Panova, Xavier Carbonell

  62. Scott's The Theory of Advertising

    Walter Dill Scott's The Theory of Advertising argued that advertising rests on psychology, and that people are suggestible, so a clear command works better than an argument. The book is mostly argument, with few tests.

    1903IdeaAdvertisingSuggestion

    People: Walter Dill Scott

  63. Seligman and Csikszentmihalyi launch positive psychology

    In January 2000 Seligman and Csikszentmihalyi introduced a special issue of American Psychologist on a science of positive experience, traits and institutions. Critics such as Lazarus and Held questioned its claims of novelty and its separatist message.

    January 2000IdeaPositive

    People: Martin Seligman, Mihaly Csikszentmihalyi, Richard S. Lazarus, Barbara S. Held, Carol D. Ryff

  64. Share a Coke: names on bottles

    Coca-Cola South Pacific replaced its logo on bottles with popular first names in Australia, and the company says the idea reached more than 70 countries. Most evidence is company and agency self-report. No company document read cites a psychological theory.

    2011 to 2012CaseAdvertisingConsumer

    People: Lucie Austin, C. Miguel Brendl

  65. The Stanford prison experiment

    In 1971 Zimbardo's team ran a mock prison with students as guards and prisoners and stopped it after six days. Critics using the archive say the guards were coached. The researchers now call it a one-trial demonstration, not a traditional experiment.

    1971StudyInfluence

    People: Philip Zimbardo, Craig Haney, Thibault Le Texier, S. Alexander Haslam, Stephen Reicher

  66. Starbucks Card Rewards and My Starbucks Rewards

    Starbucks ran a card-based rewards scheme from 2008, merged it into My Starbucks Rewards in 2009 and in 2016 began awarding Stars by money spent. Membership and card-balance figures are the company's own reporting. No company document read cites a psychological theory.

    2008 to 2016PracticeLoyaltyConsumer

    People: Laxman Narasimhan

  67. State lawsuits against TikTok and the Kentucky filing

    US state attorneys general sued TikTok in October 2024. Kentucky's complaint, as reported, alleges an internal finding that habit forms after 260 videos. These are allegations. TikTok calls the quotes misleading and says it has safeguards.

    October 2024CasePlatformsDesign ethics

    People: Alex Haurek, Russell Coleman

  68. Tesco launches Clubcard

    Tesco launched Clubcard in February 1995 after working with the data firm dunnhumby. Who deserves credit, and how much the card raised Tesco's fortunes, rests mostly on company-linked and press accounts. An independent Dutch study found a small effect of membership.

    February 1995CaseLoyalty

    People: Clive Humby, Edwina Dunn, Grant Harrison, Lord MacLaurin

  69. Thaler on mental accounting and transaction utility

    Richard Thaler proposed that people code purchases and money in separate mental accounts and judge a deal by its price against a reference price. The evidence in the paper is questionnaire scenarios. Thaler won the 2017 economics prize.

    1985IdeaDecisionsConsumer

    People: Richard Thaler

  70. TikTok explains how the For You feed recommends videos

    TikTok's own account of its For You feed lists three groups of signals and says strong signals count for more than weak ones. It is a company description, not an audit, and it gives no weights.

    18 June 2020PlatformPlatforms

  71. TikTok's default 60-minute prompt for under-18s

    TikTok announced a default 60-minute daily limit for under-18s that a passcode can override. A state complaint, as reported, alleges its own test cut use by about 1.5 minutes a day. TikTok disputes the complaint. No independent evaluation was opened.

    1 March 2023PolicyPlatformsDesign ethics

    People: Cormac Keenan

  72. Tversky and Kahneman on heuristics and biases

    Tversky and Kahneman described three judgment heuristics, representativeness, availability and anchoring, and argued that they produce systematic errors. Gigerenzer later criticized the program as vague. The paper reports demonstrations, not applications to business.

    27 September 1974StudyDecisions

    People: Amos Tversky, Daniel Kahneman, Gerd Gigerenzer

  73. The UK Behavioural Insights Team

    The Behavioural Insights Team began as a unit embedded in UK government that argued for randomized trials of small changes to public services. It became a part-owned company in February 2014. This is government practice, not consumer marketing.

    2010 to 2014PracticeDecisions

    People: David Halpern, Owain Service, Laura Haynes, Michael Hallsworth

  74. Vicary's subliminal popcorn claim

    In 1957 James Vicary said he had boosted popcorn and Coca-Cola sales in a cinema with messages flashed too briefly to see. He published no data, and a 1992 column says he later admitted his data were too small to be meaningful. The claim is unsupported.

    1957Myth checkAdvertisingSuggestion

    People: James Vicary, Stuart Rogers

  75. Watson and Rayner's Little Albert study

    Watson and Rayner paired a white rat with a loud noise for one infant and reported that his fear spread to similar objects. The paper reports no follow-up or removal of the fear, and the identity of Albert B. is disputed.

    1920StudyBehaviorism

    People: John B. Watson, Rosalie Rayner, Albert B.

  76. Watson joins J. Walter Thompson

    After leaving Johns Hopkins, John B. Watson worked at J. Walter Thompson until the mid-1930s. His field surveys, department tour and talks to business are documented. Credit for particular campaigns rests on secondary summaries, and the popular coffee-break credit is unsupported.

    1921PracticeAdvertisingBehaviorism

    People: John B. Watson, Stanley Resor, Henry C. Link

  77. Watson's behaviorist manifesto

    In a lecture published in Psychological Review in 1913, John B. Watson argued that psychology should be an objective natural science aiming at the prediction and control of behavior, with introspection set aside.

    24 February 1913IdeaBehaviorism

    People: John B. Watson, James McKeen Cattell

  78. Watson's Psychological Care of Infant and Child

    Watson's 1928 child-care manual urged parents to avoid too much affection and to train children by conditioning. It sold well, but no source opened shows it changed what parents did, and official advice of the time was also strict.

    1928IdeaBehaviorismSelf-help

    People: John B. Watson, Rosalie Rayner Watson, Martha M. Eliot

  79. The Yale persuasion studies and Communication and Persuasion

    A coordinated Yale project studied how the communicator affects opinion change, and Hovland, Janis and Kelley published Communication and Persuasion in 1953. In one experiment, source credibility changed opinion at first, but the gap closed within four weeks.

    1953IdeaPersuasion

    People: Carl Hovland, Walter Weiss, Irving Janis, Harold Kelley

  80. YouTube radicalisation audits and YouTube's borderline content post

    Studies disagree on whether YouTube's recommendations push viewers toward extreme content. Ribeiro and colleagues found movement from milder to more extreme channels, while Hosseinmardi and colleagues and Chen and colleagues found small, concentrated audiences and no systematic recommendation effect.

    2019 to 2023StudyPlatforms

    People: Manoel Horta Ribeiro, Homa Hosseinmardi, Annie Y. Chen, Brendan Nyhan